Join Andrew Lees, Clint McPherson, and their guest, Dr. Kelly Henry, as they talk about his journey of being a chiropractor, resigning, to becoming a coach. Through his journey, Dr. Kelly has experienced falling flat on his face. Instead of dwelling on missing a goal, he looks at things objectively and identifies them not as failures –but as learning obstacles. In this episode, Dr. Kelly also talks about the areas to be careful within a business, plus his book about simple principles that an entrepreneur can implement and drive changes to the business from.
In this episode you will learn:
- Falling flat as an entrepreneur is something you can learn from.
- Why is customer service imperative, and why are other businesses failing it?
- What kind of loyalty are you getting from your customers?
- There’s no such thing as failure; there’s only feedback.
- The book: Define and Deliver Exceptional Customer Service
- …and so much more.
About Dr. Kelly Henry:
For 20 years award-winning chiropractor, Dr. Kelly Henry helped his patients live healthier lives. With the foundation of providing exceptional customer service, Dr. Henry grew his clinics into one of the top producing chiropractic offices in the nation with multiple locations and doctors.
Since 2018 Dr. Henry has used his system to coach business leaders on improving customer service to create incredible growth and profits.
You can find Dr. Kelly Henry on:
You can find That Entrepreneur Life on:
Support the show (https://thatentrepreneurlife.com/support-the-show)
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